我打每一分都像我的生命取决于它一样。
Systems have sub-systems and sub-systems have sub- systems and so on ad infinitum - which is why we're always starting over.
质量意味着在无人监督时也能把事情做对。
Extraordinary claims should require extraordinary evidence to be believed.
The key to success is to get out into the store and listen to what the associates have to say.