What ever you do, do it well. Do it so well that when people see you do it they will want to come back and see you do it again and they will want to bring others and show them how well you do what you do.
当有人对你讨厌、粗鲁、憎恨或刻薄时,假设他们是病人。这使你更容易对他们产生共情,从而缓和冲突。