There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.

做产品要有敬畏之心，要对用户负责。

Each Wal-Mart store should reflect the values of its customers and support the vision they hold for their community.

写作不是揭示真相，而是创造一个可以发现真相的空间。

生活中最重要的事情是决定什么是最重要的事情。

Silence is argument carried out by other means.