Suffering! We owe to it all that is good in us, all that gives value to life; we owe to it pity, we owe to it courage, we owe to it all the virtues.

The key to success is to get out into the store and listen to what the associates have to say. It's terribly important for everyone to get involved. The best ideas come from the floor.

心灵自有其天地，能把天堂变地狱，把地狱变天堂。

我试图理解这个地方，它的记忆，它的光线，它的材料，然后我试图找到正确的答案。