花尽可能多的时间精心设计电子邮件的标题，因为这往往是人们唯一会看的内容。

Libraries were full of ideas—perhaps the most dangerous and powerful of all weapons.

说话有分寸则少得罪人；行为有节制则少悔恨；爱慕有节制则要求少；快乐有节制则祸败少；饮食有节制则疾病少。

比培训员工后失去他们更糟糕的是不培训他们而留住他们。

When someone really hears you without passing judgment on you, without trying to take responsibility for you, without trying to mold you, it feels damn good!

The ocean is not just a resource; it's a responsibility.

造纸业在环境管理方面有独特的机会来引领潮流。

I believe that the power of storytelling can change the world.