Don’t say anything about someone in email you would not be comfortable saying to them directly, because eventually they will read it.
生活要朴素,情操要高尚。
The customer is always right, we must listen to their voices.
有时候我们对一些事情感到难过,但我们不愿意告诉别人我们为此感到难过。
Great leaders are willing to make the tough decisions that others avoid.