The best reactions are those that work the first time and every time.
Quality is not something you can add on to a product or service. It must be built in from the beginning.
一个好故事应该在你的灵魂上留下指纹。
译文:我衰老得太厉害了!感慨平生交游的朋友渐渐零落,如今还剩下几个?白发空自垂下三千丈,对人间万事只能付之一笑。试问什么事物能让我真正欢喜?