The purpose of a habit is to remove that action from self-negotiation. You no longer expend energy deciding whether to do it. You just do it. Good habits can range from telling the truth， to flossing

管理层对待员工的方式正是员工对待顾客的方式。

先爱自己，其他一切随之而来。

改变心态只需一分钟，而这一分钟却能改变一整天。