Listen to everyone in your company and figure out ways to get them talking. The folks on the front lines—the ones who actually talk to the customer—are the only ones who really know what's going on out there. You'd better find out what they know.

The power of storytelling lies in its ability to connect us, to bridge the gaps between people, to create empathy and understanding.

保持渴望，保持愚钝，但最重要的是保持谦逊。

挑战是伪装的机会；勇敢地拥抱它们。

Every woman has a story, and every story deserves to be told.