持续改进不仅仅是一个过程，它是一种应该渗透到我们组织各个层面的思维方式。

The fundamental impulse that sets and keeps the capitalist engine in motion comes from the new consumers' goods, the new methods of production or transportation, the new markets, the new forms of industrial organization that capitalist enterprise creates.

记忆是脆弱的，但文学可以把它从遗忘中拯救出来。