Contemplating the weaknesses of others is easy; contemplating the weaknesses in yourself is hard, but it pays a much higher reward.
最小的细节往往蕴含着最伟大的真理。
顾客不一定总是对的,但他们永远是第一位的。
一个人的最终衡量标准不是他在舒适和便利时站在哪里,而是他在挑战和争议时站在哪里。
A great brand is a story that's never completely told.