The key is to set realistic customer expectations, and then not to just meet them, but to exceed them—preferably in unexpected and helpful ways.
当今世界上最普遍的不平等形式不是贫富之间的不平等,而是男女之间的不平等。
Robots should be partners, not opponents, to humans.
人的精神本喜欢清净,但被心所扰乱;人心本喜欢宁静,但被欲望所牵引。
I'm not here to be liked, I'm here to be loved.