To be a writer, one must have a certain arrogance, a belief that one's own voice is worth hearing.
我不相信幸福的结局，我相信必要的结局。
文学是可能的艺术。
客户忠诚度是通过一致性、质量和对他们需求的真诚承诺赢得的。
【释义】：和品德好的人相处，就像进入放满香草的屋子，久了也会染上香气；与恶人交往，如同走进卖臭鱼的店铺，久了也会变臭。
"To live is to suffer, to survive is to find some meaning in the suffering."