The method of introspection must be rigorously controlled.

When a person realizes he has been deeply heard, his eyes moisten. I think in some real sense he is weeping for joy. It is as though he were saying, "Thank God, somebody heard me. Someone knows what it's like to be me."

When you hold a piece of aggregate, you're holding millions of years of earth's history.

领导力就是激励人们去做他们从未想过自己能做的事。

我们加工的每一桶油都必须承载我们的环境责任。