Quality is the lifeline of an enterprise. Without quality, there is no future.

The key is to set realistic customer expectations, and then not to just meet them, but to exceed them — preferably in unexpected and helpful ways.

The piano is my safe place—it’s where I can be completely myself.

"I want to be remembered for my music, not my persona."

有些鸟儿天生就是关不住的，它们的羽毛太鲜明，歌声太甜美、也太狂野了，所以你只能放它们走，否则哪天你打开笼子喂它们时，它们也会想办法扬长而去。