危机管理的第一课是要走在曲线前面。

Every setback is a setup for a comeback.

我认为最重要的是讲述一个你相信的故事，并用激情和信念来讲述它。

The most successful companies are those that see challenges as opportunities to innovate and grow.

At that age， I'd take any excuse to make estimates and do minor arithmetic. I'd calculate our gas mileage -- figure out useless statistics on things like grocery spending. I'd been hearing an ad campaign about smoking. I can't remember the details， but basically the ad said， every puff of a cigarette takes some number of minutes off of your life: I think it might have been two minutes per puff. At any rate， I decided to do the math for my grandmother. I estimated the number of cigarettes per days， estimated the number of puffs per cigarette and so on. When I was satisfied that I'd come up with a reasonable number， I poked my head into the front of the car， tapped my grandmother on the shoulder， and proudly proclaimed， "At two minutes per puff， you've taken nine years off your life！"

"The best way to learn is by making mistakes."

当罪行导致善行，那就是真正的获救。