我们在亚马逊有三个大的想法，我们坚持了18年，这就是我们成功的原因：把客户放在第一位。发明。并且要有耐心。
We've had three big ideas at Amazon that we've stuck with for 18 years, and they're the reason we're successful: Put the customer first. Invent. And be patient.
语言是作家唯一的工具，然而它永远不够。
Sometimes the hardest thing and the right thing are the same.
What man actually needs is not a tensionless state but rather the striving and struggling for some goal worthy of him.