管理层对待员工的方式正是员工对待顾客的方式。
The universe is not only stranger than we imagine, it is stranger than we can imagine.
改变的秘诀在于集中你所有的精力,不是对抗旧的,而是建设新的。
"I don't have a lot of respect for talent. Talent is genetic. It's what you do with it that counts."