What I’m doing right now, I’m chasing perfection.
Architecture is not about the end product, it's about the process of making.
Profitability and sustainability must go hand in hand, or neither will last.
We've done price elasticity studies, and the answer is always that we should raise prices. We don't do that, because we believe -- and we have to take this as an article of faith -- that by keeping our prices very, very low, we earn trust with customers over time, and that that actually does maximize free cash flow over the long term.