任何伟大公司的基础都是人 - 投资于他们，他们就会为你创造成功。

最有力的时刻是无言的时刻。

On marketing: "In the old world， you devoted 30% of your time to building a great service and 70% of your time to shouting about it. In the new world， that inverts."

Psychological truth is what helps us navigate reality.

我不需要王冠来成为女王。