客户满意度始于理解他们未说出口的需求并超越他们的期望。

把我当作你的杯吧！让我为了你和为了你的人盛满水吧。

写作是与生活荒谬抗争的一种方式。

I know that the appearance of Los Angeles at four o 'clock in the morning every day.

地球的历史镌刻在它的岩石中。

每个文明都是建立在另一个文明的骸骨之上。

The dead are never really gone, they live on in the stories we tell about them.

"I hope that in this year to come, you make mistakes. Because if you are making mistakes, then you are making new things, trying new things, learning, living, pushing yourself, changing yourself, changing your world. You're doing things you've never done before, and more importantly, you're doing something."