We need to be obsessed with our customers' unmet, unarticulated needs.
人生不可能毫无失败，除非活得如此谨慎，那还不如根本没活过。
最有效的领导者是那些以身作则的人。
思维法则的有效性不受其所应用对象性质的影响。
理解变化的唯一方法就是投入其中，随之而动，加入舞蹈。
The self grows by reaching outward.
Covenants, without the sword, are but words, and of no strength to secure a man at all.
In healthcare, speed matters—but accuracy matters more.
