关键是设定现实的客户期望，然后不仅要满足它们，还要超越它们——最好是以意想不到和有益的方式。
The moment you stop to think about whether you love someone, you've already stopped loving that person forever.
Leadership is about making tough decisions with clarity and conviction.
I do not wish them [women] to have power over men; but over themselves.
Technology is a tool that can empower people, but it must be designed with inclusivity in mind.
Small changes can lead to big impacts when everyone commits.