The most prominent single element in modern scientific management is the task idea. The work of every workman is fully planned out by the management at least one day in advance, and each man receives in most cases complete written instructions, describing in detail the task which he is to accomplish.

The only person you are destined to become is the person you decide to be.

常识告诉我们，业绩来来去去，但成本永远存在。