2000年：贝索斯致股东信《即使在最残酷的时期，也将努力把公司打造更具“重量”》

The only true wisdom is in knowing you know nothing.

"Memory is a strange thing, it doesn't work like I thought it did. We are so used to thinking of it as a camera or a tape recorder, but it's not like that at all. It's more like a painter, who adds and subtracts elements according to his own rules."

Quality is not an act, it is a habit.