历史这个游戏的玩家一般都是社会的最上层和最下层，占大多数的中间层次只有在台下看戏的份。
The game of history is usually played by the best and the worst over the heads of the majority in the middle.
On marketing: "In the old world， you devoted 30% of your time to building a great service and 70% of your time to shouting about it. In the new world， that inverts."
耐心也是一种行动。