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Quality is conformance to requirements, not goodness.
Quality is free. It's not a gift, but it's free. What costs money are the unquality things -- all the actions that involve not doing jobs right the first time.
Confidence isn't optimism or pessimism, and it's not a character attribute. It's the expectation of a positive outcome.
The future is not a result of choices among alternative paths offered by the present, but a place that is created—created first in the mind and will, created next in activity.
Confidence isn't optimism or pessimism, and it's not a character attribute. It's the expectation of a positive outcome.
The greatest investment risk is not the volatility of prices, but whether you will suffer a permanent loss of capital.
The good life is a process, not a state of being. It is a direction, not a destination.
