True terror is to wake up one morning and discover that your high school class is running the country.
The growth of employees is the growth of the enterprise; we must create development opportunities for them.
We've done price elasticity studies, and the answer is always that we should raise prices. We don't do that, because we believe -- and we have to take this as an article of faith -- that by keeping our prices very, very low, we earn trust with customers over time, and that that actually does maximize free cash flow over the long term.