权力精英不是孤立的统治者。顾问和咨询师、发言人和舆论制造者,往往是他们更高层次思想和决策的领导者。
"The world is full of monsters with friendly faces."
Sustainability isn't a choice anymore—it's the only way forward for our industry.
"A story is only as true as the emotions it evokes."
倾听公司里的每一个人,并想办法让他们说话。在前线的人——那些真正与客户交谈的人——是唯一真正知道外面发生了什么的人。你最好弄清楚他们知道什么。
Leadership is not about giving orders, it's about inspiring others to achieve greatness.