I try to live my life with a sense of gratitude and appreciation for the opportunities I've been given.

Listen to everyone in your company and figure out ways to get them talking. The folks on the front lines—the ones who actually talk to the customer—are the only ones who really know what's going on out there. You'd better find out what they know.

我相信意图和爱的力量。

如果你想成功，就从别人的错误中学习。

行动就像你所做的有所影响一样。它确实如此。