The key is to set realistic customer expectations, and then not to just meet them, but to exceed them—preferably in unexpected and helpful ways.
"A writer's greatest tool is not the pen, but the heart and mind that guide it."
你越了解自己和你想要什么,就越少让事情困扰你。
可持续性不是一种选择——它是我们星球未来的必需品。