I hate when I'm on a flight and I wake up with a water bottle next to me like oh great now I gotta be responsible for this water bottle.

文学是反映人类最深欲望和恐惧的镜子。

Life is too short to wake up with regrets.

成功的真正标准是我们如何提升我们运营所在的社区。

I am obsessed with the idea of eternity.

The key is to set realistic customer expectations, and then not to just meet them, but to exceed them — preferably in unexpected and helpful ways.