The best managers acknowledge and make room for what they do not know—not just because humility is a virtue but because until one adopts that mindset, the most striking breakthroughs cannot occur.
We must design products with their end-of-life in mind from the very beginning.
我们不是在做产品，我们是在做服务。
I don’t care if people like my work. I care if they feel something.
The best art is both personal and universal.
