The natural effort of every individual to better his own condition， when suffered to exert itself with freedom and security， is so powerful a principle that it is alone， and without any assistance， not only capable of carrying on the society to wealth and prosperity but of surmounting a hundred impertinent obstructions with which the folly of human laws too often encumbers its operations.

To love someone is to see them as they truly are, and still, to care for them.

提供背景而非控制。当人们了解事情的背景时，他们会更有生产力和创造力，而不是被告知该做什么。

"The most successful companies are those that put their customers first."

Decision making is the heart of administration, and the heart of decision making is art rather than science.

I believe that the personal is universal.