顾客的信任难获得易失去;永远不要视为理所当然。
The joy of chemistry is in seeing the invisible become visible.
Change happens by listening and then starting a dialogue with the people who are doing something you don’t believe is right.
勇气是人类最重要的一种特质,倘若有了勇气,人类其他的特质自然也就具备了。
"The best way to learn about someone is to read their story."