The key is to set realistic customer expectations, and then not to just meet them, but to exceed them — preferably in unexpected and helpful ways.

No one is bigger than the team. If you can’t do things our way, you’re not getting time here.

我不擅长艺术，所以我想我最好做个艺术家。

金融模型的真正考验不在于它有多复杂，而在于它是否能很好地捕捉经济问题的本质特征。

这不是关于性别，而是关于工作。

I'm just like anyone. I cut and I bleed. And I embarrass easily.