The world perishes not from bandits and fires, but from hatred, hostility, and all these petty squabbles.
The key is to set realistic customer expectations, and then not to just meet them, but to exceed them — preferably in unexpected and helpful ways.
我不害怕电脑,我害怕没有他们。
钢铁行业很艰难,但韧性才能区分出最优秀的企业。
礼貌,并不需要花钱。用完马桶后,把马桶盖放下;上电梯时,耐心等别人出来再进去;把购物车放回指定区域;在借东西时,归还时要东西的状态要比你借的时候还要好(例如给车加满油、把物品清理干净)。
Color is my day-long obsession, joy, and torment.