创新不仅仅是创造新事物;它还包括改进现有事物,让客户的生活更美好。
理解复杂系统的行为需要一种新的思维方式,一种接受不确定性和不可预测性的思维方式。
Operational effectiveness and strategy are both essential to superior performance, which, after all, is the primary goal of any enterprise.
"Success is not the key to happiness. Happiness is the key to success. If you love what you are doing, you will be successful."