The key is to set realistic customer expectations, and then not to just meet them, but to exceed them — preferably in unexpected and helpful ways.
我的音乐是我的灵魂,没有音乐我不是完整的我。
To understand everything is to forgive everything.
I was poor white trash, no glitter, no glamour. But I had a dream, and I made it.
There is only one sin, only one. And that is theft. Every other sin is a variation of theft.