"The most important thing is to stay customer-obsessed."

你必须对自己的能力有信心，然后足够坚强地坚持到底。

You can't control how other people feel, but you can control how you react to them.

没有人足够智慧去了解什么是真正的好或坏。

建筑师最重要的工具是同理心。

后疫情时代建筑行业应注重韧性和适应能力。

No man, for any considerable period, can wear one face to himself and another to the multitude, without finally getting bewildered as to which may be the true.