"The best stories are those that resonate with our own experiences, yet take us somewhere new."

学者必须自信，既然自信，无论如何也无法被剥夺。

故事是 reclaiming the past 的方式。

To write is to confront the silence.

The highest form of theory is the ability to simplify complex things into simple and clear principles.

一个组织的产品和服务的质量是其管理质量的直接反映。

你必须愿意失败，愿意犯错，并不断尝试。