The best products come from a deep understanding of the problem, not just a desire to make something new.
最好的产品来自于对问题的深刻理解，而不仅仅是想要制造新东西的愿望。
When someone is nasty， rude， hateful， or mean with you， pretend they have a disease. That makes it easier to have empathy toward them which can soften the conflict.
在商业中，你要么适应，要么变得无关紧要。钢铁行业也不例外。