奢侈品必须超越外观,涵盖诚信。
Luxury must evolve beyond appearance to encompass integrity.
Your most unhappy customers are your greatest source of learning.
你的黄金门票是能够从他人的角度看问题。这个视角转变使得你能够真心地对别人感同身受。它也让你能说服他人,它也是伟大设计的关键。掌握通过他人的眼睛看世界的视角,将会为你打开许多门。
欲望不是要被理解的东西。它是要被忍受的东西。
The writer must be a defender of the marginal, the forgotten, the defeated.