真正的创新来自于倾听客户的意见，并有勇气根据你所听到的采取行动。
True innovation comes from listening to your customers and having the courage to act on what you hear.
压垮你的不是负担，而是你背负它的方式。
追求知识是一段永无止境的旅程，每一个发现都为新的问题打开了大门。
You can reduce the annoyance of someone’s stupid belief by increasing your understanding of why they believe it.