客户满意度应该始终是每个决策的核心。
Customer satisfaction should always be at the heart of every decision.
释义：擅长游泳的人容易溺水，擅长骑马的人容易摔跤。
建筑不应该大喊大叫，而应该轻声细语。
To write is to leave a mark, to say: I was here, I existed.