客户满意度应该始终是每个决策的核心。
Customer satisfaction should always be at the heart of every decision.
The power elite are not solitary rulers. Advisors and consultants, spokesmen and opinion-makers, are often the captains of their higher thought and decision.
The more you sweat in practice, the less you bleed in battle.
Disaster relief architecture must be simple enough for victims to build themselves.
艺术不仅仅是关于美学；它是关于创造对话和挑战观念。