你最不满意的客户是你最好的学习来源。
Your most unhappy customers are your greatest source of learning.
I'm a big believer in trusting your instincts. If something feels off, it probably is.
数字革命比文字的发明甚至印刷术的发明更为重要。
I'd get this good feeling about all the things that I could be. And then I never became any of them.
当时我有种能成为任何栋梁之才的感觉,但结果什么也没成。
写作是一段通往未知的旅程,每一个字都是踏入黑暗的一步,希望能找到光明。
I don’t let success get to my head, I let it get to my heart.