The friend who holds your hand and says the wrong thing is made of dearer stuff than the one who stays away.

写作的行为是一种乐观的行为。如果你觉得它不重要，你就不会费心去做。

The key is to set realistic customer expectations, and then not to just meet them, but to exceed them—preferably in unexpected and helpful ways.

"The measure of a civilization is how it treats its weakest members."

认为未来不可预测的观点每天都在被我们轻易解释过去的事实所削弱。

In times of uncertainty, adaptability and resilience become our greatest strengths.

 对于每一个出现的表象，我们应该提出相等的表象。

公司最大的资产是员工。投资于他们，他们就会投资于公司。

建筑师必须是城市肌体的治愈者。