The wound is the place where the Light enters you.
伤口是光进入你内心的地方。
Customer obsession is the starting point for everything we do.
I don't need to be understood, I need to be heard.
我相信这样的地图学——被自然标记,而不仅仅是在地图上像富人名字一样标记自己。
Leadership is not about being in charge. It's about taking care of those in your charge.