最好的故事是那些在我们读完很久之后仍萦绕在心头的故事。
The best stories are those that haunt us long after we finish reading.
We've had three big ideas at Amazon that we've stuck with for 18 years， and they're the reason we're successful:Put the customer first. Invent. And be patient.
You can't manage what you don't measure.
创新是在任何行业中保持领先的关键，但它必须与实际相结合。
持续的愤怒会让你变蠢。
恐惧只是一道阴影。事实上，你比自己想象的要强大得多。
I think that the most important thing is to be kind to yourself and to others.