同理心是领导者的关键技能；它让你能在更深层次上理解和连接你的团队。

创新不仅仅是技术的问题；它关乎我们思考和运营方式的改变。

风险管理不是回避挑战，而是为挑战做好准备。

解释：顺应时代的潮流就会昌盛，背离时代的方向便会走向灭亡。

Customer-centric innovation begins with listening beyond what is said to understanding what is meant.

A company’s culture is defined by the actions of its leaders, not just its mission statement.

To write is to listen—to the voices within and the world outside.

没有可持续性的创新只是另一种形式的剥削。